Less reading. More deciding.
Every feature exists to shorten the distance between a customer complaint and a shipped fix.
Every channel, one stream.
Switch sources on and off to see how much of your customer voice you are covering today.
Weighted by revenue.
A bug hitting ten enterprise accounts outranks one hitting a hundred free users.
Themes, not tickets.
Four hundred ways of saying "export is broken" become one line with one number.
Hear about it before it escalates.
Turn the rule on and watch what Leadline would send to your product channel.
From noise to a ranked list in one afternoon.
Connect your sources
Link your inbox, review sites, and call recordings with read-only access. Leadline backfills twelve months of history.
Let it cluster
Messages are grouped by meaning, not keywords, and matched to the accounts and plans behind them.
Act on the top theme
Open the ranked list, read the real quotes, and send the theme to your tracker with the revenue figure attached.
See what triage costs you today.
Move the sliders to match your team. The estimate assumes Leadline handles about 70% of manual sorting.
That is about $20,500 a month in team time, before counting the fixes you ship sooner.
Priced per seat. Never per message.
Starter
For one person who wants to see how it works.
- 1 seat, 2 sources
- 1,000 messages a month
- Weekly theme digest
Team
For product and support teams that ship every week.
- Unlimited sources
- 50,000 messages a month
- Revenue-weighted ranking
- Alerts and tracker sync
Scale
For companies with several products and strict controls.
- Unlimited messages
- SSO and audit log
- Custom data retention
- Named success manager
Teams stop arguing about what matters.
We used to debate priorities for an hour. Now we open Leadline, read the top quote, and decide in five minutes.
The revenue figure on each theme changed how engineering sees support. Bugs finally have a price tag.
It caught a login problem on mobile three days before our dashboards showed anything. That alone paid for the year.
Things people ask first.
Where does my customer data go?
Messages are processed in the region you choose and are never used to train shared models. You can delete a source and everything imported from it at any time.
How long until I see useful themes?
Most teams see a ranked list within an hour of connecting their first source. Twelve months of history is backfilled automatically, so trends appear on day one.
Can I correct a theme Leadline got wrong?
Yes. Merge, split, or rename any theme. Leadline remembers the change and applies it to future messages.
What happens when I go over my message limit?
Nothing breaks. New messages keep arriving and are summarized in your weekly digest until you upgrade or the month rolls over.
Do you offer discounts for startups or nonprofits?
Yes. Teams under ten people and registered nonprofits get 50% off the Team plan for the first year.
Your customers are already telling you.
Connect a source and get your first ranked list today. Free for 14 days.